Privacy & Data Protection Statement
FB COUNSELLING & COACHING LTD (T/A FEEL BETTER COUNSELLING) - PRIVACY & DATA PROTECTION STATEMENT
Introduction
This privacy and data protection policy statement (the "Policy") sets out how Feel Better Counselling (the "Practice") collects, uses, and protects your personal data.
The Practice is committed to protecting the privacy of its clients and to complying with the General Data Protection Regulation (GDPR). The GDPR is a law that applies across the UK and European Union (EU) and sets out strict rules on how personal data can be collected, used, and shared.
By providing your personal data to the Practice, you are consenting to the collection, use, and disclosure of your personal data in accordance with this Policy.
What personal data does the Practice collect?
The Practice collects the following personal data about its clients:
Name
Contact information (such as email address and phone number)
Date of birth
Other information that is relevant to your counselling needs
The Practice may also collect additional personal data about you, such as your health information, if this is necessary for the provision of counselling services.
How does the Practice collect personal data?
The Practice collects personal data about you in a number of ways, including:
When you contact the Practice to book an appointment
When you complete a client registration form
When you provide the Practice with your personal data during the course of counselling sessions
When you interact with the Practice's website or social media pages
How does the Practice use personal data?
The Practice uses your personal data for the following purposes:
To provide you with counselling services
To manage your counselling records
To communicate with you about your counselling
To send you marketing communications about the Practice's services
To comply with legal obligations
How does the Practice share personal data?
The Practice may share your personal data with the following third parties:
Third-party payment and financial processors
Cloud storage providers
The Practice will only share your personal data with third parties who have a legitimate need for the data and who have agreed to protect your privacy.
How does the Practice protect personal data?
The Practice takes the security of your personal data very seriously. The Practice has implemented a number of security measures to protect your personal data, including:
Encrypting data at rest and in transit
Using strong passwords and access controls
Regularly reviewing and updating security policies and procedures
Your rights
You have a number of rights in relation to your personal data, including the right to:
Access your personal data
Request that the Practice correct any inaccurate personal data about you
Request that the Practice delete your personal data
Object to the Practice processing your personal data
If you would like to exercise any of your rights, please contact the Practice at admin@fbcounselling.co.uk.
How to contact the Practice
If you have any questions about this Policy or about the Practice's data protection practices, please contact the Practice at admin@fbcounselling.co.uk.